PCI Call Center Representative-Korean Speaking

Responsibilities include, but are not limited to

  • Provide consistent quality customer service to our customers which meets Aperia’s high standards of excellence

  • Respond to customer inquiries by phone, chats and emails.

  • Accurately enter customer details into database.

  • Use problem-solving ability to understand customer’s technical problems.

  • Provide timely follow-up to resolve customer’s inquiries. 

  • Assist other team members.

  • Other duties as assigned.

Requirements

  • Excellent communication skills and phone etiquette.

  • Team player.

  • Skilled in Windows, all internet browsers and understanding of computer networks.

  • Enthusiastic with a willingness to learn, courteous and dependable with a great work ethic.

Eligibility Requirements

  • Must be willing to submit to a background investigation and drug test as part of the selection process.

To apply, please email your resume to Pcitech.hr@aperia.com.

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management.

Principals only. Recruiters please don't contact this job poster.

DO NOT contact us with unsolicited services or offers.

 

Send resumes to pcitech.hr@aperia.com