Smarter Intelligence. Clearer Decisions.

An intelligent case management platform that connects incidents, profiles, and operational activity; helping teams see patterns earlier, make faster decisions, and maintain confident oversight across complex environments.

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Core Capabilities

Visual Link Analysis, Pattern Recognition and Clustering

Reveal meaningful relationships using visual graphs and intelligent clustering, to surface behaviors and patterns.

Case Management and Workflow

Structured case creation with timelines, comments, attachments, supervisor review, and exportable reports.

Profiles and Relationship Mapping

Rich profiles for people or entities with linked incidents, cases, and connections that reveal hidden networks.

Incidents and Signal Intake

Capture, review, and prioritize signals with dynamic forms, attachments, activity logs, and real-time notifications.

Search and Discovery

Search across cases, incidents, profiles, comments, attachments, and notifications; surfacing critical connections instantly.

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Differentiators

One Platform. Infinite Possibilities.

Faster Investigations

Reduce friction across intake, review, linking, and response for faster operational resolution.

Smarter Decisions

Search, link analysis, pattern recognition, and clustering help teams move beyond isolated events; revealing trends, recurring behaviors, and priority risks that deserve attention.

Scalable Across Any Operation

Flexible data structures, multilingual support, and multi-site capabilities grow with your organization.

High Security and Compliance

RBAC+, ABAC, full audit logs, encrypted cloud hosting, Zero Trust alignment, SSAE 18 SOC 2, PCI-DSS Level 1, CMMC.

Easy to Use. Easy to Configure.

A responsive interface and adaptable workflows let teams mold the system to their operation, not the other way around.

Use Cases

Use Cases That Fit Every Operational Environment

Operational Oversight and Accountability

Maintain visibility across teams, sites, and workflows.

  • Maintain visibility across teams, sites, and workflows
  • Monitor cross-team activity
  • Track timelines and supervisor reviews
  • Identify bottlenecks
  • Maintain transparent accountability trails
  • Provide leadership with real-time status

Internal Risk and Behavioral Patterns

Reveal patterns across people, events, and operational signals.

  • Link related incidents, cases and profiles
  • Detect emerging behaviors through pattern recognition
  • Cluster related activity to reveal recurring issues
  • Visualize relationships across entities
  • Flag anomalies for follow-up

Security Operations and Coordination

Align teams through structured workflows and shared insight.

  • Centralize signals and actions
  • Comment and mention teammates
  • Share controlled summaries externally
  • Maintain evidence and attachment trails
  • Enable cross-shift continuity

Compliance and Audit Readiness

Create complete, defensible records for internal or external review.

  • Retain files with chain-of-custody
  • Export structured reports
  • Enforce role-based access
  • Maintain full audit logs
  • Standardize processes for review

Turn Complex Operations into Clear Insights

See how ICM helps teams move faster, see more, and make smarter decisions.

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Experience the Difference

Schedule a demo and discover how we can drive real impact for your business.

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